Shipping & Delivery Policy

Last updated: 04-02-2026

Welcome to Snapcart. We are committed to delivering your orders safely, transparently, and within the timelines stated below.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline (Nigeria)

Regular Items:
Delivery typically takes 7–14 business days, depending on your location and courier service.

Handcrafted / Pre-Order Items:
Due to the custom nature of these products, delivery may take 14–25 business days.
This includes production, quality checks, and shipping to your destination.

Delivery timelines may exceed 14 business days due to logistics delays, weather conditions, public holidays, or courier constraints.

Pre-Order & Handcrafted Items

Pre-order items are custom-made or handcrafted after purchase.

Production begins once payment is confirmed.

These items cannot be rushed or cancelled once production has started.

Shipping Coverage

We currently ship to all states within Nigeria.

International shipping is not available unless stated otherwise.

Shipping Fees

Shipping costs are calculated at checkout or communicated before order confirmation.

Fees vary based on location and delivery method.

Delivery Partners

Orders are delivered using trusted third-party courier services.

Once handed over to the courier, delivery timelines are subject to their operations.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details.

Snapcart is not liable for delays or failed deliveries caused by incorrect addresses or unreachable phone numbers.

Delayed Delivery

If your order exceeds the stated delivery timeline, don't hesitate to get in touch with us at snapcartteam@snapcart.africa / 07077256268 for assistance.